Is AI on the brink of obliterating the customer support industry? Klarna's latest news shows it replaced about 700 jobs. One may wonder, rightfully, what the future of this industry is.
Will AI kill the customer support industry?
Is AI on the brink of obliterating the customer support industry? Klarna's latest news shows it replaced about 700 jobs. One may wonder, rightfully, what the future of this industry is.